Knowledge management (KM) system is a phrase that is used to describe the creation of knowledge repositories, improvement of knowledge access and sharing as well as communication through collaboration, enhancing the knowledge environment and managing knowledge as an asset for an organization (1). KMS is very important to businesses because it helps them share and reuse knowledge giving them a competitive advantage. In e-business KMS allows organizational response, innovation, competency and efficiency and systematic leverage. Collaborative technology makes it easier to manage knowledge properly. Among these are information overload, technology advancement, increased professional specialization, competition, workforce mobility and turnover, and capitalization of organizational knowledge (1). The architecture of KMS could be developed by using four layers, including application layer, technology layer, infrastructure layer, and repository layer.
A Decision support system (DSS) is a system that businesses and organizations use in making decisions through a computer based information system. DSS is a way of modeling information in order to make decisions. A properly designed DSS is an interactive software-based system intended to help decision makers compile useful information from raw data, documents, personal knowledge, and/or business models to identify and solve problems and make decisions (2). The key to decision support systems is to collect data, analyze and shape the data that is collected and then try to make sound decisions or construct strategies from analysis (3). There are many kinds of DSS, which include Model Driven DSS, Communications Driven DSS, Data Driven DSS, Document Driven DSS, and Knowledge Driven DSS. DSS can access all current information assets, compare sales figures between one week and the next, project revenue figures based on new product sales assumptions and high level summary reports.
2. http://www.informationbuilders.com/decision-support-systems-dss.html
No comments:
Post a Comment